Terms of Service

OVERVIEW

This website is operated by West Edmonton Coin and Stamp. Throughout the site, the terms “we”, “us” and “our” refer to westedmontoncoinandstamp.com. westedmontoncoinandstamp.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION A - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION B - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION C - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION D - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION F - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION G - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION H - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION I - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION J - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION K - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION L - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall westedmontoncoinandstamp.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION M - INDEMNIFICATION

You agree to indemnify, defend and hold harmless westedmontoncoinandstamp.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION N - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION O - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION P - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION Q - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the province of Alberta in Canada.

SECTION R - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 18 - CONTACT INFORMATION

Questions about the Terms of Service. Please email us westedmontoncoinandstamp@gmail.com

 

Product information


Terms of Service


Last Updated: [OCT-2025]

1. OVERVIEW AND ACCEPTANCE

This website is operated by West Edmonton Coin & Stamp ("we," "us," or "our"). By accessing or using our website and services, you ("user," "customer," or "you") agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our website or services.

We reserve the right to update these Terms of Service at any time. Changes become effective upon posting to our website. Your continued use of our services following any modifications constitutes acceptance of those changes. We recommend reviewing these terms periodically.

2. ELIGIBILITY AND ACCOUNT REQUIREMENTS

You must be at least the age of majority in your province or state of residence to use our services. If you are a minor, you may only use our services with the consent and supervision of a parent or legal guardian.

You agree to provide current, complete, and accurate information for all purchases and account activities. You must promptly update your account information, including email address and payment details, to ensure successful transaction completion and communication.

3. ACCEPTABLE USE

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

  • Use our services for any illegal or unauthorized purpose
  • Violate any intellectual property rights
  • Transmit malicious code, viruses, or harmful software
  • Engage in fraudulent, abusive, or deceptive practices
  • Harass, threaten, or harm others
  • Collect or misuse personal information of other users
  • Interfere with the security or functionality of our services

Violation of these terms may result in immediate termination of your access to our services.

4. PRODUCTS AND SERVICES

All products and services are subject to availability. We reserve the right to:

  • Limit quantities of any products or services offered
  • Discontinue any product or service at any time
  • Refuse service to any person or entity
  • Restrict sales to specific geographic regions or jurisdictions

Product descriptions, images, and pricing are provided for informational purposes. While we strive for accuracy, we cannot guarantee that product colors, images, or descriptions displayed on your device will be completely accurate. Prices are subject to change without notice.

5. ORDERS AND PAYMENT

We reserve the right to refuse, limit, or cancel any order at our sole discretion. This includes orders that appear fraudulent, placed by resellers or dealers, or that exceed purchase limits.

All payments must be made using valid payment methods. You authorize us to charge your payment method for all purchases. Credit card information is encrypted during transmission for your security.

For detailed information regarding returns and exchanges, please refer to our Returns Policy.

6. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of West Edmonton Coin & Stamp or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without our express written permission.

7. USER SUBMISSIONS

Any comments, suggestions, ideas, or other submissions you provide to us become our property. We may use, edit, publish, or distribute such submissions without obligation to you, including without compensation or confidentiality requirements.

You represent that your submissions do not violate any third-party rights and do not contain unlawful, defamatory, or obscene material.

8. PRIVACY

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

9. DISCLAIMERS

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that our services will be uninterrupted, error-free, secure, or meet your expectations.

We are not responsible for inaccuracies, errors, or omissions in content, pricing, or product information. We reserve the right to correct errors and update information at any time without prior notice.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, West Edmonton Coin & Stamp, our directors, officers, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to lost profits, lost revenue, or loss of data.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless West Edmonton Coin & Stamp and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms of Service or violation of any law or third-party rights.

12. TERMINATION

We may terminate or suspend your access to our services at any time, with or without notice, for any reason, including violation of these Terms of Service. Upon termination, you remain liable for all amounts due and all obligations incurred prior to termination.

You may terminate your use of our services at any time by ceasing to use our website and services.

13. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles.

14. SEVERABILITY

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and West Edmonton Coin & Stamp regarding your use of our services and supersede all prior agreements and understandings.

16. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

West Edmonton Coin & Stamp
Email: info@westedmontoncoinandstamp.com

Customer Account Info & Shipping Details


Creating an account is quick and easy! Follow these steps:

  1. Click the Log In/Sign Up icon at the top left of any page
  2. Select Create account
  3. Enter your first name, last name, and email address
  4. Create a secure password
  5. Click Create

Once your account is created, you'll be able to:

  • Track your orders and view order history
  • Save your shipping addresses for faster checkout
  • Manage your account details and preferences
  • View and reorder from your purchase history

Do I need an account to make a purchase?

No, you can checkout as a guest. However, creating an account makes future purchases faster and allows you to track your orders easily.

I forgot my password. What should I do?

Click the Log In/Sign Up icon, then select Forgot your password? Enter your email address and we'll send you a link to reset your password.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

No, we do not ship worldwide. Call or chat us for more information at +1 780 444 1156 or info@westedmontoncoinandstamp.com.

As of the moment, we do not ship to the United States.

Tax Policy

All prices displayed on our website are in Canadian dollars (CAD) and do not include applicable taxes unless otherwise stated.

Canadian Customers: Taxes are automatically calculated at checkout based on your shipping address:

  • GST (5%) applies to all orders shipped within Canada
  • Provincial sales tax (PST/HST/QST) is added based on your province:
  1. HST provinces (13-15%): Ontario, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island
  2. GST + PST provinces: British Columbia, Saskatchewan, Manitoba
  3. GST + QST: Quebec
  4. GST only: Alberta, Northwest Territories, Nunavut, Yukon

The exact tax amount will be displayed in your cart before you complete your purchase.

International Customers: Orders shipped outside Canada may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the recipient and are not included in our pricing or shipping costs. Please check with your local customs office for more information.

Tax Receipts: All applicable taxes are itemized on your order confirmation and invoice for your records.

PAYMENT METHODS

West Edmonton Coin & Stamp accepts the following secure payment methods through our trusted payment processor, Stripe:

Credit and Debit Cards We accept all major credit and debit cards, including:

  • Bank Deposit (E-Transfer)
  • Visa
  • Mastercard
  • American Express

Digital Wallets For faster, more convenient checkout, we accept:

  • Apple Pay
  • Google Pay

Security and Processing All payments are securely processed through Stripe, a leading PCI-compliant payment processor trusted by millions of businesses worldwide. Your payment information is encrypted using industry-standard SSL technology and transmitted directly to Stripe. We never store your complete credit card details on our servers.

Stripe maintains the highest level of PCI DSS (Payment Card Industry Data Security Standard) certification, ensuring your financial data is protected with bank-level security.

Payment Authorization By placing an order, you authorize us to charge the payment method provided for the total amount of your purchase, including applicable taxes and shipping fees. Payment is processed at the time your order is confirmed.

Currency All prices are displayed and processed in Canadian Dollars (CAD). If you are paying with a card issued in a different currency, your bank or card issuer may apply currency conversion fees.

Payment Verification For your security, Stripe may perform additional verification checks on certain transactions. We reserve the right to request additional verification or documentation. Orders may be held or cancelled if payment cannot be verified or authorized.

Failed or Declined Payments If a payment is declined or fails to process, we will notify you via email with instructions to update your payment information. Your order will not be fulfilled until successful payment is received.

Refunds Approved refunds are processed back to your original payment method through Stripe. Please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.

For questions regarding payment methods, billing, or transaction security, please contact us at info@westedmontoncoinandstamp.com

At West Edmonton Coin & Stamp, we understand that collectible coins and numismatic items are valuable investments. We strongly recommend purchasing shipping insurance to protect your purchase during transit.

Why Purchase Insurance?

Collectible coins, rare currency, and numismatic items can be high-value products. While we take great care in packaging all orders securely with protective materials, we cannot control what happens once your package leaves our facility.

Important: WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED PARCELS DURING TRANSIT. If you wish to protect your purchase, please add shipping insurance at checkout.

Insurance Coverage & Pricing

Insurance is available based on your shipping destination and the value of your order:

Alberta:

  • Up to $500: $16.00
  • Up to $1,000: $28.00
  • Up to $1,500: $40.00
  • Up to $2,000: $55.00

British Columbia, Saskatchewan, & Manitoba:

  • Up to $500: $26.00
  • Up to $1,000: $35.00
  • Up to $1,500: $48.00
  • Up to $2,000: $60.00

Quebec & Ontario:

  • Up to $500: $29.00
  • Up to $1,000: $36.00
  • Up to $1,500: $48.00
  • Up to $2,000: $55.00

New Brunswick, Newfoundland, Nova Scotia, Prince Edward Island, Yukon, Northwest Territories, & Nunavut:

  • Up to $500: $31.00
  • Up to $1,000: $40.00
  • Up to $1,500: $52.00
  • Up to $2,000: $65.00

What Insurance Covers:

  • Loss during transit
  • Theft of package
  • Damage to items during shipping

How to Add Insurance:

Insurance options are available at checkout. Simply select the coverage level that matches or exceeds your order value.

Filing a Claim

If you purchased shipping insurance and need to file a claim:

  1. Contact us immediately at info@westedmontoncoinandstamp.com
  2. Provide your order number and tracking information
  3. Submit photos of any damage
  4. We will assist you with the insurance claim process
  5. Contact Canada Post and provide your order number and tracking information, and then, submit a claim there as well.

Uninsured Packages:

If you choose not to purchase insurance, you assume all risk for loss, theft, or damage during shipping. We cannot offer refunds, replacements, or compensation for uninsured packages that are lost, stolen, or damaged in transit.

Our Recommendation:

For orders containing rare coins, high-value collectibles, or items of significant personal or monetary value, we strongly encourage adding shipping insurance for your peace of mind.

For questions about shipping insurance, please contact us at info@westedmontoncoinandstamp@gmail.com or call (780) 444-1156.

HOW TO TRACK YOUR ORDER

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Tracking Your Shipment:

  1. Check Your Email: Look for a shipping confirmation email from West Edmonton Coin & Stamp. This email contains your tracking number and a direct link to track your package.
  2. Track Online: Click the tracking link in your email, or visit your account on our website:Log in to your accountGo to "Order History"Click on your order to view tracking details
  3. Manual Tracking: If you prefer, you can manually track your package by entering your tracking number on the carrier's website (Canada Post, UPS, or other shipping provider used for your order).

What to Expect:

  • Tracking information is typically available within 24 hours of shipment
  • Delivery times vary based on your location and selected shipping method
  • You'll receive updates as your package moves through the shipping network

Order Not Shipped Yet?

If your order hasn't shipped yet, you won't have tracking information. Orders are typically processed and shipped within 2-4 business days. You'll receive your tracking number as soon as your order leaves our facility.

Need Help?

If you haven't received your tracking information within 2-4 business days of placing your order, or if you have questions about your shipment, please contact us at info@westedmontoncoinandstamp.com with your order number.

Common Questions


Yes, we do! Give us a call at 780 444 1156 between 10:00AM to 4:00PM. You can speak to our appraiser and set up a time for your visit. Important to know is that appraising are in-person. We do NOT do phone call or email appraisals.

Yes, we do! Give us a call at 780 444 1156 between 10:00AM to 4:00PM. You can speak to our appraiser and set up a time for your visit.

As of the moment, we do NOT buy stamps. In addition, we only buy select sports cards as we have a lot of inventory as of the moment.